
- How did we position Dell as a serious enterprise technology player in under 6 months?
-
Brief
Dell has dominant positions in the notebook, desktop and peripheral markets. However, a strategic imperative going forward is to focus on business solutions and services to the enterprise market. Dell asked us to build a strong, long term brand proposition that was driven by online creative and would ultimately position Dell as a provider of choice amongst the target audience on C-level decision makers.
I needed to find an agency to work on our biggest EMEA project ever. I was so impressed by the entire team and I haven’t looked back
Results
Driven by highly-targeted media, the website received over 260,000 unique visitors in its first four months, and an impressive 4.4% conversion rate for site registration. Brand Tracker research indicates that three in four people recall viewing the campaign while four in ten recognize the campaign as Dell’s when presented only with campaign headlines. All key brand attributes measured have increased.
Solution
Building on research that showed online content plays the greatest role in influencing business and IT decision makers, we proposed a new online destination for the Dell Business Solutions brand. Focusing on specific messages, content and resources we backed up Dell’s credibility in the enterprise sector. We drew on Dell’s impressive, but under-emphasized, credentials in the enterprise space while demonstrating an in-depth understanding of the business and technology challenges specific to large businesses. In just four months the campaign site was created and launched with language versions for 19 countries across EMEA. Working with stakeholders across Dell’s global organization, we developed impactful ‘Did You Know’ messages that provided critical support to Dell sales effort in the servers, storage and infrastructure markets. The campaign expanded across partner campaigns with Intel, Vodafone, AMD, BMW Sauber F1 team, and over 250 multilingual online ads.







