This is what we do. This is what we love. This is what makes us proud and our clients very happy.
Invitrogen
How did we help Invitrogen target the real decision makers?

Brief

When we first met Invitrogen they faced a common B2B marketing challenge. They wanted to improve customer loyalty but the vast majority of their customer data was for procurement staff, rather than the actual scientists and lab technicians who use their products on a day-to-day basis. They approached us with a brief to target the real decision makers.

Results

After roll-out of two of the three games, over 10,000 gaming sessions have resulted in 5000 unique customers and prospects registrations, with an opt-in rate of over 75%, which are impressive numbers when it comes to this hard-to-reach niche audience.

Solution

Bourne proposed a viral game platform called the Challenge Lab to attract and build relationships with the key influencers of Invitrogen’s products across the globe. The three game concept takes actual lab activities and turns them into competitive game-play that require job specific knowledge, quick thinking and dexterous hand-mouse coordination to avoid disastrous cross contamination and ultimately be crowned the best in this unique business. We have also brought Invitrogen’s key product, the Gibco bottle, to life through animation to build on what is already iconic status in the life sciences industry. The Challenge Lab is linked directly to a CRM Siebel database so that Invitrogen can capitalize on this new database for future marketing and promotions. E-mail lead generation was used to encourage the current clients to play the game. Social media marketing was also used to engage a new target audience through an online outreach program. Targeted communications via Twitter and Facebook gave game score updates, promotions and corporate news updates.

Glasgow
111 Bell Street
Merchant City
Glasgow, United Kingdom
G4 0TQ
+44 (0)141 404 8585
glasgow@wearebourne.com
London
13 Maddox Street
London, United Kingdom
W1S 1PE
+44 (0)203 002 7340
london@wearebourne.com
New York
38 West 21st Street
6th Floor
New York, NY 10010
+1 212 857 9383
newyork@wearebourne.com
Registered Address
111 Bell Street
Glasgow
G4 0TQ
Company Registration in Scotland: No: SC364548
 
enewsletter

Stay in touch. Get the latest news on Bourne direct to your inbox.